Crisis isn’t an if. It’s a when.
Navigating turbulent waters
Every organisation will face a crisis at some point, and when you do, Broadstairs Consulting Ltd is there to help. We have a variety of experience and skill sets that when combined service an array of problems and challenges, no matter how big or small, complex or chaotic.
We help leaders with problems that have arisen and feel out of control. When working with us, we want leaders to feel seen and heard.
We won’t only help you navigate your current problems, but will also help prepare you to handle the unknowns around the corner.
The best way to avert a crisis is to prevent it from happening in the first place. We recognise that many organisations are completely unprepared if the events listed in their risk register were to materialise. We specialise in providing training for boards and leadership teams: through contained crisis simulations, we will ensure that when the inevitable happens, everyone knows the plan of action.
We sit between Legal and PR, and work with organisations to manage an orderly transition when a C-suite leader leaves the business in difficult situations. We help the leadership team to adjust to their absence, help them recruit the right replacement, and manage the implementation phase when the new leader joins the organisation.
We stand in the gap between external facing PR and communications, and legal advisory. We recognise that in a crisis, organisations rely on advisors to shift risk. Sitting in the room, we ensure that leaders are able to take swift and decisive action to manage the practicalities of a crisis and mitigate the impact of said crisis on shareholders, leaders and employees.
In our experience, even the most experienced leaders disagree. We have witnessed situations where litigation has been brought between previously close-knit teams. We offer crisis mediation services to diffuse conflicts before significant expenses are incurred to pursue litigation, and to facilitate amicable resolution of the issues at hand.