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Crisis advisory

Crisis isn’t an if. It’s a when.

Navigating turbulent waters

Every organisation will face a crisis at some point, and when you do, Broadstairs Consulting Ltd is there to help. We have a variety of experience and skill sets that when combined service an array of problems and challenges, no matter how big or small, complex or chaotic.

We help leaders with problems that have arisen and feel out of control. When working with us, we want leaders to feel seen and heard.

We won’t only help you navigate your current problems, but will also help prepare you to handle the unknowns around the corner.

Crisis simulation

The best way to avert a crisis is to prevent it from happening in the first place. We recognise that many organisations are completely unprepared if the events listed in their risk register were to materialise. We specialise in providing training for boards and leadership teams: through contained crisis simulations, we will ensure that when the inevitable happens, everyone knows the plan of action.

Crisis planning

We sit between Legal and PR, and work with organisations to manage an orderly transition when a C-suite leader leaves the business in difficult situations. We help the leadership team to adjust to their absence, help them recruit the right replacement, and manage the implementation phase when the new leader joins the organisation.

Crisis management

We stand in the gap between external facing PR and communications, and legal advisory. We recognise that in a crisis, organisations rely on advisors to shift risk. Sitting in the room, we ensure that leaders are able to take swift and decisive action to manage the practicalities of a crisis and mitigate the impact of said crisis on shareholders, leaders and employees.

Crisis mediation

In our experience, even the most experienced leaders disagree. We have witnessed situations where litigation has been brought between previously close-knit teams. We offer crisis mediation services to diffuse conflicts before significant expenses are incurred to pursue litigation, and to facilitate amicable resolution of the issues at hand.


The Dog

Sapphira (“Saphy”) is our sassy micro dog. She keeps us all in check and her Cavapoo charm wins over everyone who meets her. Her favourite place is on a sandy beach chasing a ball. She’s partial to a coffee shop with a comfy sofa but prefers a wine bar. Her adventures can be found on Instagram @saphythesplendiferous. If you’re lucky, you might find her pal Shuggie snapped there too.

Nadia Burrell

Nadia Burrell

Nadia is the Project Lead based in London. She works closely with organisations to get to the root of their problems and identify the road to resolution. She is also a trained Mediator. With experience working in the charity, government, and corporate sectors, Nadia has solved problems from every angle. Her favourite place in the world is Jemaa el-Fnaa in Marrakech, enjoying the sunset and eating street food.

Tom Brewster

Head of Operations

Prior to this role, Tom worked with teenagers for ten years in church settings. That work cultivated a passion for helping people grow, develop and explore. He loves to see people working well together, and enabling teams to thrive and achieve their full potential. He is also studying for an MA, and is the director of Joyful Noise, a song-writing and publishing business. His favourite place in the world is the Lake District.

Owen Rees-Jones

Head of Marketing

After initially training as an architect, Owen made the move into digital advertising. With nearly a decade of experience in content production, programmatic advertising and creative strategy, Owen is passionate about the power of creativity and seeing how it can transform businesses. He is also always up for a beer and a board game and his favourite place in the world is probably somewhere in Africa.

Leah Brown

Founder and CEO

After a career as a corporate M&A lawyer, Leah found her voice through creative expression. Having written a memoir on transformation and becoming a self-employed consultant, Leah felt compelled to establish a problem-solving business that helped leaders get to the bottom of business-critical issues. With a long and distinguished track-record of managing crises, and as an accredited mediator, she is a regular speaker on leadership, governance, transformation and authenticity. In her free time, she enjoys engaging with the community in Thanet, walking Saphy on the beach, and hosting dinners. Her favourite place in the world is where she grew up in the Yorkshire Dales.

Hardeep Singh Kohli

Head of Business Development

After more than three decades in the entertainment and media industry, Hardeep is taking himself into the corporate world. People and communication are what Hardeep loves. He’s a BAFTA winning storyteller who wants to help you reconnect you with your original business vision, and re-defining your go-forward narrative. He has been a consultant in change management across politics, renewable energy, homelessness and myriad other sectors. His happy place is Brooklyn or anywhere he can smell his mum’s cooking!