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Broadstairs Consulting Ltd

Working with us

What we do

Broadstairs Consulting is a crisis advisory boutique. We help businesses, individuals, and organisations to survive whatever comes their way and thrive in and after a crisis. We introduce mediation much earlier than almost every traditional dispute resolution practice. Contrary to the view that mediation is just a last-resort cost-saving measure, we believe in pre-empting conflicts for leaders who often struggle in such situations. By creating a forum for early intervention, we aim to enhance operational efficiency, address personnel and strategic issues effectively, and bridge the gap between legal and communications, offering leaders expert support and guidance.

Where we work

Broadstairs Consulting works with a range of clients in different sectors. Our work includes:

  • mediating management and co-founder disputes
  • facilitating conflict resolution in crisis situations
  • advising boards in conflict situations and fostering consensus
  • managing executive exits constructively to mitigate litigation risk
  • restoring team dynamics and critical third-party stakeholder relationships
  • guiding comprehensive governance reform
  • promoting mutual understanding, cooperation, and shared goal achievement among diverse stakeholders
  • helping leaders disagree well so they can thrive and flourish

What our clients say about us

“We were looking for a local organisation to support us with the initial set up of a newly founded organisation. We were astounded by Broadstairs Consulting’s ability to draw out the essence of what we are trying to achieve and to use that information to determine the most appropriate structure for us. We would recommend Broadstairs Consulting to any organisation, whatever size, whatever industry, whether at the start of their journey, or wanting to improve on what is already in place. They will inevitably up your game in ways you didn’t even imagine”. 

- Co-Chairs, Local Community Organisation

“Leah’s approach to a complex co-founder dispute was timely and precisely what was needed. With tensions escalating and threatening to overflow into the wider business, her creativity in finding multiple paths forward enabled an agreement which was mutually beneficial for all partners. Other advisers failed to get to the heart of the issue but Broadstairs Consulting’s clear approach found a transformative solution that aligned long-term business and partner interests in a way that enabled the matter to reach settlement.” 

- Director, Recruitment Partnership

“Leah’s in-depth analysis of documentation allowed her to demonstrate that the gaps were even more extensive than even I had initially realised. It is rare to find someone who understands structural issues with such sophistication yet has the heart and people skills to be so very kind with it all. Leah helped turn a train wreck into a regenerative process for me and the organisation” 

- Director, Psychology Charity

“Leah’s in-depth analysis of documentation allowed her to demonstrate that the gaps were even more extensive than even I had initially realised. It is rare to find someone who understands structural issues with such sophistication yet has the heart and people skills to be so very kind with it all. Leah helped turn a train wreck into a regenerative process for me and the organisation” 

- Director, Psychology Charity

What our clients say about us

Latest podcast

Christine Boswell

Business Administrator

Christine holds various Diplomas and Certificates and has a wealth of experience in both large and small companies. Her key skills and expertise are office management/administration, project management, organising events/conferences and teaching/training. She lives in Westgate-on-Sea and enjoys gardening, travelling, card/jewellery making, and volunteering. Her values in life are kindness and integrity and her motto is “inspiration is found in the development of others”.

Nadia Burrell

Nadia is an accredited mediator with the Society of Mediators and established Thanet Mediation Centre. In her work with Broadstairs Consulting, she works closely with organisations to get to the root of their problems and identify the road to resolution. With experience working in the charity, government, and corporate sectors, Nadia has mediated problems from every angle.

Leah Brown FRSA

Leah is an accredited mediator with the Society of Mediators, and the Founder and CEO of Broadstairs Consulting. During her career as a corporate M&A lawyer, Leah found her voice through creative expression. Having written a book on transformation and becoming a self-employed consultant, Leah felt compelled to establish a problem-solving business that helped leaders get to the bottom of business-critical issues.

Saphy

The Dog

Sapphira (“Saphy”) is our sassy micro dog. She keeps us all in check and her Cavapoo charm wins over everyone who meets her. Her favourite place is on a sandy beach chasing a ball. She’s partial to a coffee shop with a comfy sofa but prefers a wine bar or a five star hotel. Her adventures can be found on Instagram @saphythesplendiferous.

Nadia Burrell

Project Lead

Nadia is the Project Lead based in London. She works closely with organisations to get to the root of their problems and identify the road to resolution. She is also an accredited mediator. With experience working in the charity, government, and corporate sectors, Nadia has solved problems from every angle. Her favourite place in the world is Jemaa el-Fnaa in Marrakech, enjoying the sunset and eating street food.

Tom Brewster

Head of Operations

Prior to this role, Tom worked with teenagers for ten years in church settings. That work cultivated a passion for helping people grow, develop and explore. He loves to see people working well together, and enabling teams to thrive and achieve their full potential. He is also studying for an MA, and is the director of Joyful Noise, a song-writing and publishing business. His favourite place in the world is the Lake District.

Owen Rees-Jones

Head of Marketing

After initially training as an architect, Owen made the move into digital advertising. With nearly a decade of experience in content production, programmatic advertising and creative strategy, Owen is passionate about the power of creativity and seeing how it can transform businesses. He is also always up for a beer and a board game and his favourite place in the world is probably somewhere in Africa.

Leah Brown

Founder and CEO

After a career as a corporate M&A lawyer, Leah found her voice through creative expression. Having written a memoir on transformation and becoming a self-employed consultant, Leah felt compelled to establish a problem-solving business that helped leaders get to the bottom of business-critical issues. She has a heart for reconciliation and is a team-player. With a long and distinguished track-record of managing crises, and as an accredited mediator, she is a regular speaker on leadership, governance, transformation and authenticity. In her free time, she enjoys engaging with the community in Thanet, walking Saphy on the beach, and hosting dinners. Her favourite place in the world is where she grew up in the Yorkshire Dales.

Viola Kanu

Operations Coordinator

Viola is passionate about social justice and has 10 years of experience in social policy, community engagement and grassroots organisation. In her spare time, she enjoys investing in the futures of young people and spending time with her loved ones. She is an avid lover of tech and enjoys the finer things of life. Her favourite place to go to is the White Cliffs of Dover where she reflects, meditates and takes in the scenery.